Refund policy
Returns & Refunds
At Mechtrovert, we want you to absolutely love your gear. If something isn’t right, we’ll make it right.
Eligible Refunds
We offer refunds or replacements for the following:
- Incorrect items received
- Damaged or defective products
Timeframe
Refund requests must be submitted within 30 days of the purchase date.
How to Request a Refund
To request a refund or replacement, please email us at mechtrovert@gmail.com with:
- Your order number
- A brief description of the issue
- Photos of the item (if damaged or incorrect)
Our team will review your request and respond as quickly as possible.
Additional Information
- We do not accept refunds for change of mind or incorrect size selection, so please check sizing carefully before ordering.
- If approved, refunds will be processed back to your original payment method.
Policy Updates
This Refund Policy may be updated at any time without prior notice. For the most current version, please contact us at mechtrovert@gmail.com